Policy & Guidelines
Order Processing
Grown Up Theatre Kid online store uses a selection of suppliers, including print-on-demand services which means that many of our products are unique and produced only once ordered.
We do our best to process the order and ship within 2-3 days of the order. However, please allow up to 7 business days for the order to be processed and shipped. The tracking information will become available once the order status has changed to “Ready to ship”.
Shipping Costs/Delivery Times
Shipping costs will vary depending on the shipping method, product type, supplier, and delivery destination. Please note that the shipping cost is not included in the product price. Shipping rates are calculated during our checkout process.
Shipping Destinations
We only ship to Canada and the United States.
Delivery Times
For most orders, you have the flexibility to choose between several shipping options for your products. Please find an overview of the available shipping options in the table below:
| Shipping Method | Cost | USA Delivery | Canada |
| Economy | From USD 3.99 | 4-8 Business Days | n/a |
| Standard | From USD 4.75 | 2-5 business days (most Suppliers) | 10-30 business days |
| Priority | Calculated individually | 2-3 business days (depending on availability) | 3-5 business days (depending on availability) |
| Express** | USD 7.99 (+ 2.40 for each additional item) | 2-3 business days (incl. production) | n/a |
** Express is not available on all items.
Customer Service
If you have specific questions about your order, please email customerservice@grownuptheatrekid.com and our Customer Care team would be happy to help!
